Privacy
Policy.

1. Introduction

At Voxmerge ("we", "us" or "our"), we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website (www.voxmerge.in) or submit an enquiry through our Contact Us form.

We aim to handle personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), and the Digital Personal Data Protection Rules, 2025, to the extent applicable and in force.

2. Personal information we collect

When you submit our Contact Us form, we may collect the following information:

• Name — to identify and address you when responding to your enquiry.
• Phone number — to contact you regarding your project enquiry.
• Email address — to respond to your enquiry and share relevant project-related communications.
• Project interest — to understand the services or project you are interested in and provide a relevant response.

We request only the information reasonably necessary to handle your enquiry. Please do not submit passwords, financial account details, government identification numbers or other sensitive information through our Contact Us form.

3. How we use your information

We use the information collected through our website for the following purposes:

• To receive, review and respond to enquiries.
• To contact you regarding your stated project interest.
• To discuss requirements, provide proposals or estimates, and follow up on your request.
• To coordinate project-related discussions and communications.
• To maintain records of enquiries and manage our business operations.
• To protect the website, prevent misuse and address security incidents.
• To comply with applicable legal obligations.

We will not use your information for unrelated purposes without an appropriate lawful basis. We will not use your contact information for promotional or marketing communications unless we have an appropriate legal basis and obtain consent where required.

4. Consent and your choices

By submitting the Contact Us form, you acknowledge the information provided in this Privacy Policy and request that we process your information for the purpose of handling your enquiry. Where consent is required by applicable law, we will seek your consent through an appropriate notice or mechanism before processing your personal data.

You may withdraw consent where processing is based on consent, subject to applicable law and any lawful basis for continued retention or processing. Withdrawal does not affect processing lawfully undertaken before withdrawal.

To withdraw consent or request that we stop contacting you about an enquiry, email us at consultant@voxmerge.in.

5. Sharing and disclosure of information

We do not sell your personal information.

We may share relevant information with service providers who help us operate our website or manage enquiries, such as:

• Website hosting and infrastructure providers.
• Contact form, email delivery and business communication providers.
• Customer relationship management or project management service providers.
• Technical support and security service providers.

Such providers receive only the information reasonably necessary to perform their services and are expected to handle it under appropriate contractual and security arrangements. We may also disclose information where required by law, a valid legal process or a competent authority, or where reasonably necessary to protect our legal rights and prevent fraud or security threats.

We do not authorise third parties to use your personal information for their own independent marketing merely because they provide services to us.

6. Data storage and retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Policy, manage relevant business records, resolve disputes and comply with applicable legal obligations.

Enquiry information that is no longer required will be deleted or anonymised, subject to applicable retention requirements and legitimate legal needs. The actual retention period may depend on the nature of the enquiry, whether a business relationship develops and any applicable legal requirements.

7. Data security

We take reasonable steps appropriate to our business and the nature of the information collected to protect personal data against unauthorised access, disclosure, alteration, loss or misuse. Depending on the systems we use, these measures may include access restrictions, secure hosting, appropriate encryption, software updates, backups and monitoring.

No website, transmission method or storage system can be guaranteed to be completely secure. However, we will take appropriate steps to address security incidents in accordance with applicable law.

8. Cookies and website technologies

Our website may use essential cookies or similar technologies necessary for its operation and security. If we use analytics, advertising, embedded media or other non-essential tracking technologies, we will provide appropriate information about their purposes and obtain consent where required by applicable law.

Please refer to our Cookie Policy for further information.

9. Your privacy rights

Subject to applicable law and the commencement of relevant legal provisions, you may have rights concerning your personal data, including:

• Requesting information about the personal data we process.
• Requesting correction or updating of inaccurate or incomplete personal data.
• Requesting erasure of personal data where applicable.
• Withdrawing consent where processing is based on consent.
• Seeking a response to a privacy-related grievance.
• Exercising any other rights available under applicable law.
• Nominating another person to exercise rights in circumstances permitted by law.

To exercise a right, contact us at consultant@voxmerge.in. We may need to verify your identity before acting on your request. We will respond within the timelines prescribed by applicable law. Some information may need to be retained where a legal obligation or other lawful basis applies.

10. Children's personal data

Our website and services are intended for individuals who are legally able to enquire about our business services. We do not knowingly seek to collect children's personal data through our Contact Us form. Where applicable law requires parental or guardian consent or imposes additional restrictions concerning children's personal data, we will comply with those requirements.

If you believe a child has provided personal information to us inappropriately, please contact us at consultant@voxmerge.in.

11. Third-party websites

Our website may contain links to external websites or services. Those websites operate under their own privacy policies and practices. We are not responsible for the privacy, security or content practices of third-party websites that we do not control. We recommend reviewing the relevant privacy policy before providing information to an external service.

12. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our business, website functionality, data handling practices or applicable law. The updated version will be published on this page with a revised "Last Updated" date. Where required by applicable law, we will provide additional notice or obtain consent before implementing relevant changes.

13. Contact and grievance redressal

For questions, privacy requests or complaints regarding our handling of personal information, contact:

We will review and respond to privacy-related concerns in accordance with applicable law. Where a complaint remains unresolved, you may have the right to approach the competent authority, including the Data Protection Board of India, subject to the applicable legal framework and procedures.

By using our website, you acknowledge that you have had the opportunity to read this Privacy Policy. Where consent is required, we will obtain it separately through an appropriate mechanism.